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Privacy Policy

Effective Date: 2/2/26

Last Updated: 2/2/26

1. Introduction

Welcome to Realty Lead Garden. We provide AI-driven lead generation and nurturing services for real estate professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard the information of our clients (Agents) and their potential customers (Leads).

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with an individual ("Personal Information").

  • Lead Information: Name, email address, phone number, property preferences, and any information provided during interactions with our AI bots.

  • Agent Information: Name, business contact details, and credentials required to integrate with your CRM (e.g., HubSpot, Follow Up Boss, Salesforce).

  • Automated Data: IP addresses, browser type, and interaction history with our website and AI interfaces.

3. How We Use Information

We use the data collected for the following business purposes:

  • Lead Nurturing: Using AI bots to engage, qualify, and follow up with leads via SMS and email.

  • CRM Integration: Automatically syncing lead data and conversation logs to the Agent’s CRM.

  • Service Improvement: Analyzing bot interactions to improve the accuracy and helpfulness of our AI models.

  • Communication: Sending service updates, administrative messages, and support responses.

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

4. AI and Automated Processing

Our services utilize Artificial Intelligence (AI) to process communications.

  • Transparency: Leads interacting with our system are interacting with an automated AI bot.

  • Data Processing: Information input into the chat is processed to provide relevant real estate assistance.

  • Human Oversight: Agents have the ability to review AI-generated logs and take over communications at any time.

5. Data Sharing and Disclosure

We do not sell personal data. We only share information with third parties in the following circumstances:

  • Service Providers: We share data with vendors who provide essential infrastructure, such as AI model providers (e.g., OpenAI/Anthropic), SMS gateways (e.g., Twilio), and cloud hosting.

  • Legal Requirements: If required by law, subpoena, or to protect the rights and safety of our users.

  • Business Transfers: In the event of a merger, sale, or acquisition, data may be transferred as a business asset.

6. SMS and Communication Consent

  • Opt-In: We only message leads who have provided express consent to be contacted.

  • Opt-Out: Leads can opt-out of SMS communications at any time by replying "STOP". For emails, they may click the "Unsubscribe" link.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect data. However, no method of transmission over the internet is 100% secure. We encourage Agents to use strong passwords for their CRM and account access.

8. Your Rights

Depending on your location, you (or your leads) may have the right to:

  • Access the personal data we hold.

  • Request the deletion of personal data.

  • Correct inaccurate information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Realty Lead Garden Email: parkerthurston@gmail.com

Address: 374 Mayville Rd, Bethel Maine 04217

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